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Show Notes

[00:03:08] - [First question] - What led him to the original concept of Cambly

[00:05:24] - Beginning to learn the scope of the problem and what solving it unlocked

[00:08:01] - What Cambly is and how they started tackling the problem

[00:09:18] - Lessons learned about the challenges of building an alive marketplace

[00:11:44] - Technical challenges and the enabling technologies that allowed it to happen

[00:13:02] - Deciding on what to focus on first when it comes to students

[00:15:27] - Figuring out the formula for unit economics and the pricing structure

[00:17:05] - Learning what doesn’t work in their business model

[00:18:10] - Setting up quality control measures and moderation

[00:21:04] - Tools and services that will improve their experience in the future

[00:23:21] - What the 11-star version of Cambly would look like in a decade

[00:26:59] - Ways in which their software and concept could be applied elsewhere

[00:28:33] - Setting themselves up for success and fine-tuning the matchmaking component

[00:30:40] - Driving users to the platform and audience building strategies

[00:33:49] - Making the platform feel native to each country it serves

[00:36:02] - Surprising lessons learned around distribution and market penetration

[00:37:16] - The biggest boss battles faced as a business

[00:40:20] - Advice he would give to founders in a similar situation

[00:41:35] - How he’s personally changed the most across this journey

[00:43:35] - Ways he’s shifted to a state of letting go and trusting his team more

[00:45:17] - Lessons learned from studying Airbnb

[00:47:25] - The kindest thing anyone has ever done for him