Making Media
Episode 17 The Secrets of Powerful Speaking and Listening
Making Media

Episode 17: The Secrets of Powerful Speaking and Listening

Making Media

Episode 17

The Secrets of Powerful Speaking and Listening

Julian Treasure is a sound expert. We cover the lost art of listening and speaking, how to improve both skills, and the long list of invisible reasons we should spend more time thinking about sound.

This episode is brought to you by:

Scribe.
Scribe
is the presenting sponsor of this episode of Making Media and the magic behind the Colossus transcripts. One of the best decisions we made at Colossus was transcribing all of our audio into a searchable transcript library. We had been using another provider up until the summer of 2022 but we were constantly having issues with accuracy if our audio was just the slightest bit impaired. Whether it's training sessions, internal Q&As, or for media purposes, the value of transcripts is huge. And we are not alone. Scribe is the transcription service that powers all of S&P Global - like CapIQ - and the client list includes our friends at Tegus. Go to
joincolossus.com/scribe
to unlock 150 minutes of free transcription and test their capabilities.

(00:03:11) - (First question) - His thoughts on the importance of speaking and listening

(00:04:18) -
Reclaiming Conversation
and
Alone Together
by Sherry Turkle

(00:12:50) - The difference between hearing and listening

(00:17:46) - Transforming communication by realizing that everyone listens differently

(00:17:55) - His TED talks:
How to speak so that people will listen
and
5 Ways to listen better

(00:20:35) - All about his RASA exercise (Receive, Appreciate, Summarize, Ask)

(00:23:07) - Why he emphasizes reflection and validation

(00:24:56) - How to get difficult or impatient people to listen

(00:26:17) - How to become a great speaker

(00:30:44) - Techniques and tips to become a more effective speaker

(00:36:25) - The invisible ways noise and sound shape our lives

(00:43:20) - The cost of noise in the workplace caused by open-plan architecture

(00:48:11) - Investing in quality headphones and tips to avoid hearing damage

The Secrets of Powerful Speaking and Listening

Introduction

Dom
In this week's episode of Making Media, I'm joined by Julian Treasure. Julian is an expert in communication and one of the most powerful speakers in the world. How do I know that? He has the sixth most watched TED Talk ever given, and all of those TED appearances combined have over 135 million views. When he speaks, people listen.

And that's the crux of what he teaches. Speaking and listening are fundamental skills in our lives and careers, but very few people ever practice them. We don't teach them in schools. We don't teach them in businesses. Yet we rely on our voice and ears day in, day out to effect changes that we want to see.

In our conversation, we first talk about the lost art of listening and speaking before getting tactical about how to improve both of those skills. We also discuss the long list of invisible reasons that we should spend more time thinking about sound. After our conversation, I debrief Julian's lessons and insights with Matt. Please enjoy this master class on communication.

Access the full transcript
Sign in or register to view episode transcripts.

Contact

Get in touch at help@joincolossus.com