Transcript
Introduction
Patrick
My guest today is Mark Bertolini. Mark is the former CEO of Aetna and the current CEO of Oscar Health. He shares one of the most extraordinary leadership stories I've ever encountered, surviving a catastrophic ski accident that left him in chronic pain for 18 years while simultaneously leading one of healthcare's most successful corporate turnarounds. His personal experience navigating his son's life-threatening cancer battle and his own medical challenges fundamentally changed his approach to healthcare, leading to innovations in employee welfare that Wall Street initially questioned but ultimately celebrated.
During his tenure at Aetna, Mark generated a 652% total shareholder return by implementing revolutionary employee policies and is now applying these same lessons at Oscar Health to disrupt the $4 trillion healthcare industry with a technology-first approach. We discussed the power of servant leadership, employer-sponsored insurance versus individual choice-based plans, and the horizons of healthcare. Please enjoy this wild conversation with Mark Bertolini.