Business Breakdowns
Episode 217 monday.com: Work Management Software
Business Breakdowns

Episode 217: monday.com: Work Management Software

Business Breakdowns

Episode 217

monday.com: Work Management Software

Ben Hensman is the Portfolio Manager of Square Peg's Global Tech Fund. We cover Monday's transformation from a Wix spin-off into a $14 billion SaaS giant, how their flexible product architecture creates sticky customer relationships, and lessons from the unique combination of growth and cash efficiency.

Show Notes

(00:00:00) Welcome to Business Breakdowns

(00:01:35) The Origin Story of monday.com

(00:02:30) Early Growth and Success

(00:02:57) Product Flexibility and Customer Use Cases

(00:05:14) Transparency, Trust, and Efficiency

(00:12:19) Customer Success Stories

(00:16:00) Expanding into Larger Enterprises

(00:19:12) Innovative Database Architecture

(00:24:11) Sales and Go-to-Market Strategies

(00:36:14) Partner Program and Sales Models

(00:38:46) Net Dollar Retention Trends

(00:44:54) AI's Impact on Monday.com

(00:54:40) Financial Performance and Margins

(01:03:22) Market Opportunity and Competitive Landscape

(01:07:30) Valuation and Future Prospects

(01:12:37) Lessons from Monday.com

monday.com: Work Management Software

Introduction

Matt
This is Matt Reustle, and today we are breaking down the work management software platform Monday.com. In August 2011, Marc Andreessen penned his famous essay 'Software is Eating the World,' and if there was a poster child from this era, Monday.com certainly deserves consideration from the committee. It was founded just six months later in February 2012, and today has a market cap of over $14 billion.

I was joined by Ben Hensman, Portfolio Manager of Square Peg's listed Equity Strategy, a global tech fund, to break down Monday and how they emerged as a winner amidst plenty of competition. I walked away from this one with a true appreciation for platform flexibility and why Monday has said it's like having a bunch of LEGO bricks you can assemble at will to build exactly what you want. So please enjoy this breakdown of Monday.com.

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