Transcript
Introduction
Patrick
This week we explore a rare and underappreciated skill through the lens of an incredible story. My guest is Eric Maddox, whose name you probably don't know but won't soon forget. Just trust me that you need to listen to this entire episode and listen carefully because that is what the episode is ultimately all about, how to listen to others with care and empathy in the age of distraction. Sometimes it's fun not to know what's coming and be surprised, so I won't say anymore. After the episode, you can learn about Eric at ericmaddox.com. Now on his wall, Eric has a framed Cuban cigar, and he starts his story by explaining the significance of that cigar. Enjoy this episode and try Eric's method. It has worked wonders for me.
Eric's Background
Patrick
Eric, thank you very much for joining me today. I think we're going to have a really interesting story to hear from you, but also a lot of interesting lessons about how to listen better and how to communicate better. And maybe the way that we can jump in is with a picture from your book, that nobody can see but I was really intrigued by. Which is a framed picture of a cigar. Maybe you could tell people the origin of that cigar and then we'll go from there.