Transcript
Introduction
Patrick
My guest today is Tobi Lutke, the co-founder and CEO of Shopify. This is both a timely and evergreen conversation. Timely as the world has moved aggressively digital in the past two months and Shopify powers so much of digital commerce. Evergreen, because while we touch on COVID and the Shopify business, this is much more a conversation on business and personal principles, learning, design and growth. Tobi is one of the CEOs I look up to most for the type of company he is building and for the way he conducts himself. We discuss business focus, why video games help you learn the power of attention, what design means for products and organizations and much more. Please enjoy my conversation with Tobi Lutke.
Shopify's North Star & Business Model
Tobi, thank you so much for joining me today. I've been so excited for this conversation. You, along with some of the other public CEOs I've had on like Daniel Ek and Jeff Lawson are the kind of builder that I aspire to be. And so, I'm going to bombard you with business strategy, video game, life questions, all over the map. Because it is Tuesday 28th of April and Shopify, just as of this morning, has launched a new initiative, a new mobile app called the Shop app. I just think that would be a neat place to explore and begin to discuss some of your principles and ideas. Maybe you could begin by just telling us what that app is and how it continues your mission of serving merchants.