Transcript
Introduction
Patrick
Today, we're breaking down the cloud and SaaS trailblazers Salesforce. Founded by Marc Benioff in 1999, Salesforce has grown rapidly to become the global leader in the $100 billion CRM market. The business has 150,000 customers including 90% of the Fortune 500 and is currently valued north of $270 billion.
To breakdown Salesforce, I'm joined by Matt Garrett, general partner at VC firm CRV and former head of Salesforce Ventures where he led investments and companies like Snowflake, Twilio and Zoom. In our conversation, we discussed the attributes that make Marc Benioff special, how he pushed against convention to usher in a new era of cloud-based businesses and ways in which he has built a world around Salesforce's product lines. We also covered decision-making in the company, why its culture derives from the beaches of Hawaii, and how it's transitioning from builder to buyer. Please enjoy this breakdown of Salesforce.