Business Breakdowns
Episode 77 Intuit: An Operating System for Small Businesses
Business Breakdowns

Episode 77: Intuit: An Operating System for Small Businesses

Business Breakdowns

Episode 77

Intuit: An Operating System for Small Businesses

John Feeley is Deputy CIO and a Portfolio Manager at Findlay Park. We cover the scope of Intuit's various offerings, how they have fought off significant competition, and the key drivers behind Intuit's dominant financial position.

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[00:03:19] - [First question] - What Intuit does and their various offerings

[00:04:14] - The size and scope of their business lines and customer bases

[00:06:20] - Power to the People; How Intuit was founded 

[00:09:47] - Evolving from Quicken to the core franchise of small business accounting and consumer tax  

[00:13:30] - The value proposition of their products and their economic models 

[00:17:43] - Whether or not Intuit’s offerings have a network effect similar to Microsoft Office

[00:21:56] - The barrier to entry for competition and what makes them so defensible 

[00:26:04] - High level overview of the financials of the business

[00:30:22] - The competitive advantage of their culture and managerial style 

[00:34:49] - Capital allocation historically for the company 

[00:37:09] - The commercial imperative to acquire Credit Karma and Mail Chimp

[00:40:18] - Why acquire Mail Chimp given how different it is from their existing offerings

[00:43:06] - Potential risks for Intuit given the stride towards tax simplification  

[00:45:31] - The key drivers of their growth beyond their expected GDP percentage 

[00:49:45] - Lessons for investors and builders to take away from Intuit

Intuit: An Operating System for Small Businesses

Introduction

Zack
This is Zack Fuss, an investor at Irenic Capital, and today we are breaking down Intuit. Started by a former Procter & Gamble employee in 1983, Intuit has grown into the premier platform for consumers and small businesses to manage their finances and pay taxes. Along the way, it has bought off significant competition from the likes of Microsoft and others and delivered handsome returns for its shareholders. In recent years, it has spent over $10 billion adding Credit Karma and Mailchimp to its platform of services. To break down this $100 billion market cap business, I'm joined by John Feeley, Deputy CIO and a Portfolio Manager at Findlay Park. Please enjoy this Business Breakdown of Intuit.

Intuit's Founding Story and Brand Recognition

Zack
Okay. John, thank you for joining us to break down Intuit. Intuit is one of the largest personal, prosumer and professional accounting software companies globally, but it's fascinating to me that a business with such a storied history has very little in the way of brand recognition. If you can just set the scene by telling us what Intuit does and how big is it, that would be a great starting point.

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