Focus on the First Mile

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[00:03:24] - Philosophy for building great products

[00:04:52] - Starting the journey of building a great product

[00:06:08] - Making the first mile better

[00:08:12] - Understanding user progress in product building

[00:10:25]  - Getting to awareness and attention and interest in a product

[00:12:41] - The concept of window dressing

[00:14:24] - Taking an idea and turning it into a high-value product

[00:14:42] - The Messy Middle

[00:16:49] - Keeping rewards structure in place for teams to stay engaged

[00:19:56] - Using his knowledge in product building to invest in other companies

[00:24:00] - The concept of an "object model"

[00:25:52] - User psychology concepts they keep in mind when designing a product

[00:27:51] - Implementing all of these strategies into a product

[00:29:25] - The era of edu-ployment

[00:31:05] - How this will impact colleges

[00:33:27] - The evolution of the talent/audience relationship

[00:35:32] - Decentralization and companies of 1

[00:37:44] - How that decentralization will impact his investment thesis

[00:39:21] - How increased productivity tools could help with more creativity in the workplace

[00:42:04] - Training people to be more creative in the workplace

[00:44:33] - Future of user interfaces

[00:44:58] - The Interface Layer: Where Design Commoditizes Tech

[00:48:10] - Good design principles

[00:49:51] - The future coming out of COVID

[00:52:09] - Kindest thing anyone has done for him