Business Breakdowns
Episode 10 Wix: The Internet Storefront
Business Breakdowns

Episode 10: Wix: The Internet Storefront

Business Breakdowns

Episode 10

Wix: The Internet Storefront

Dave Ambrose is a seed-stage software investor focused on the skills and knowledge economy. Founded in 2006, Wix is a platform that enables everyone to create, design, and manage high-quality websites with a drag and drop mechanism.

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[00:02:52] - [First question] - The customer journey on Wix

[00:05:44] - How a businesses relationship with Wix progresses

[00:09:24] - Revenue model for Wix 

[00:10:08] - The addition of the app marketplace to the Wix platform

[00:13:06] - Their customer acquisition strategy

[00:14:10] - A business that creates the rails for other businesses

[00:16:52] - The stickiness of their customer base

[00:18:47] - First major turning point - when Wix started charging customers

[00:20:39] - Second major turning point - shift to mobile browsing and getting away from Flash

[00:23:50] - The full landscape for website builders

[00:28:13] - How the companies he invests in build their web presence and the challenges of building on Wix

[00:30:52] - The Wix vs WordPress battle

[00:33:41] - Wix’s horizontal integration strategy

[00:37:14] - Being the rails for small businesses to get onto the internet

[00:41:49] - What other business operators can learn from Wix

[00:45:21] - What investors can learn from Wix

Wix: The Internet Storefront

Introduction

Zack
Today, we'll be breaking down Wix. Founded in 2006, Wix was created to make building websites easier. 15 years later, the Wix platform boasts over 180 million registered users and four and a half million premium subscribers worldwide. In this breakdown, we will explore how the company helped to lay the rails for small businesses to get on the internet. We cover the development strategies that linked Wix to the creator economy. We touch on the evolution of the freemium business model and we analyze what differentiates Wix as a one-stop-shop from an increasingly competitive market.

What Makes Wix Special

For this episode, I'm joined by Dave Ambrose. Dave is a seed-stage investor focused on the skills and knowledge economy. Dave focused on the digital creator economy well before it was a widely adopted investment thesis. And as a former co-founder and operator, he's an expert on web-based businesses. We hope you enjoy these Breakdowns. So Dave, thanks for joining us. I think an interesting place to start on Wix will be if you could take me through a customer journey. Why do people use the product, how do they use it, what attracts them to the platform?

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