Go Slow to Go Fast: Software Building and Investing

[00:01:34] – (First Question) – How Chetan found MongoDB and decided to invest in it

[00:08:01] – The evolution of databases in the growth of technology

[00:16:19] – Market penetration of this space and what investors should be thinking about

[00:21:46] – Advice how companies can build software effectively

[00:25:12] – Tactics to effectively implement empathy led product building

[00:30:33] – Companies asking users what to build vs telling users what they want

[00:34:26] – The need for the right capital, and patient capital in particular

[00:37:55] – Creating the perfect customer experience

[00:44:37] – Common reasons they don’t invest in a company

[00:48:48] – Lessons on scaling, especially in sales and marketing

[00:52:47] – Best recruiting pipeline strategies

[00:59:56] – Pitfalls of unit economic traps

[01:02:18] – What has changed for Chetan in his time working with the team at Benchmark

[01:06:01] – Later stage life cycle business considerations and Amazon’s AWS

[01:13:29] – Business model of open source software

[01:15:54] – Being default open

[01:17:53] – Kindest thing anyone has done for Chetan