Transcript
Introduction
Patrick
My guest today is Katrina Lake, the co-founder and CEO of Stitch Fix. Stitch Fix is a multi-billion dollar public company, which has brought an entirely new model to retail apparel by combining data science, technology, and personal stylists, to create a unique shopping experience tailored to the individual consumer. I first met Katrina through past guest, Bill Gurley, and I've been excited to host her since that first meeting. In this conversation, Katrina and I discuss all aspects of Stitch Fix. It's history, business model, innovations and its future. Please enjoy this great and thought provoking conversation with Katrina Lake.
The Next Phase Of E-Commerce
Katrina, I've been really excited to do this with you because the business that you've built occupies a space that everyone understands, which is the world of retail, clothes, eCommerce, something that's become increasingly important, especially during COVID. I thought a neat place to start before we get into the nitty gritty around Stitch Fix, specifically, is with the eCommerce landscape. I love reading in the most recent annual report to shareholders, about this next wave of eCommerce that you've envisioned and helped usher in. Could you outline your take on where we stand in eCommerce and what the future might hold?