Leadership Through Hard Conversations

[00:01:15] – (First Question) – The importance of being able to put yourself in other people’s shoes

[00:03:05] – Scott Norton Podcast Episode

[00:04:36] – Most memorable sale from her early career

[00:05:03] – The intersection of facts and emotions in sales

[00:06:40] – Most important emotions in business

[00:07:30] – The importance of identity as part of the selling/marketing of sales and products

[00:09:10] – Difference in strategy for luxury brands vs others

[00:10:55] – Striking a balance between tradition and innovation

[00:13:46] – Advice for new brand company related to rarity

[00:14:59] – Importance of being organic with your brand purpose

[00:15:01] – Wild Company: The Untold Story of Banana Republic

[00:16:26] – Maureen’s purpose over the years

[00:18:44] – How to harness your purpose for your job

[00:20:53] – Her process for writing and desire to do TV

[00:24:01] – Her time with Micky Drexler

[00:27:40] – As a leader, guiding people to succeed

[00:32:33] – Strategy for shifting culture at a company

[00:37:54] – The importance of courageous conversations we should all be having

[00:43:45] – Markers of courageous conversations

[00:46:43] – How she thinks about introspection

[00:50:12] – What draws here to certain locations

[00:55:15] – Advice for younger people starting out their career

[00:57:11] – Kindest thing anyone has done for Maureen