Wild Hearts and Wild Ideas

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[00:02:39] – (First question) – Defining a wild heart

[00:03:38] – How you identify someone doing their life’s work

[00:04:30] – Defining a wild idea

[00:06:13] – Origin of Blackbird and importance of small teams

[00:07:05] – Investing in companies and not rounds 

[00:09:57] – Signs of a good story and storyteller

[00:11:37] – Any places he disagrees with the majority of thinkers in the tech investing space

[00:13:11] – The sleepy firms backing high growth companies

[00:16:02] – The products of an investment firm

[00:18:17] – What he likes to see in a startup after their initial investment and gets him worried

[00:20:21] – Unique characteristics of the New Zealand and Australian markets 

[00:23:36] – Trends he’s seeing in companies he’s backed recently 

[00:24:46] – Everything he knows about gross margins

[00:25:36] – Range of gross margins in software companies and the quality of the business

[00:27:00] – Lessons on customer acquisition

[00:28:23] – Unique way a company acquired customers early on

[00:29:23] – Customer retention

[00:31:12] – Finding the best product thinkers

[00:32:30] – Question he is trying to answer

[00:34:01] – Lessons from his investing career

[00:35:40] – Business breakdown of Canva 

[00:38:36] – How Canva gets to its customers

[00:41:25] – Figuring out the monetization model

[00:44:42] – Canva’s moat

[00:46:08] – Most delightful feature

[00:46:41] – Positive portable lesson from Canva

[00:49:13] – Best way to learn more about the company

[00:49:41] – Kindest thing anyone has done for him