Invest Like The Best
Episode 184 How to Operate: Lessons in Brand, Distribution, and Leadership
Invest Like The Best

Episode 184: How to Operate: Lessons in Brand, Distribution, and Leadership

Invest Like The Best

Episode 184

How to Operate: Lessons in Brand, Distribution, and Leadership

Kat Cole is the COO and president of North America for Focus Brands, which owns famous companies like Cinnabon, Carvel, Jamba, and more. We cover her story from a Hooters waitress to COO of Focus Brands, building and developing brands, and lessons she's learned as a leader.

This episode is brought to you by:

Bottomless. Bottomless is a smart coffee subscription which automatically re-orders coffee for you based on your consumption habits. Bottomless is offering one month and your second bag of coffee for free at bottomless.com/patrick.

[00:02:13] – (First question) – Her call to prayer

[00:02:16] – Kat Cole on Pomp’s podcast

[00:05:20] – Her positivity lens

[00:07:59] – Applying that positivity lens in business

[00:13:34] – How to show positivity in early interactions with someone

[00:17:37] – Overview of Kat’s career

[00:21:03] – Lessons learned building brands

[00:27:11] – Changing relevance or differentiation within a brand

[00:32:34] – Keeping a brand's dominant position in people’s minds

[00:36:00] – The power of franchising and shared commitment

[00:40:50] – How her experience makes her a better investor

[00:42:55] – Lessons around distribution 

[00:46:24] – Effectively negotiating and getting your fair share in a partnership

[00:52:49] – Attributes of a brand that get Kat most excited

[00:56:34] – Transferring her brand lessons to software and tech companies

[00:59:09] – Biggest lessons in leadership she’s learned

[01:04:13] – Checking In: the power of intention, reflection, and action to be your best and help others do the same

[01:05:18] – Most effective questions in her check-ins

[01:06:29] – Personal check-ins vs professional check-ins

[01:10:44] – Balancing gratitude and ambition 

[01:14:37] – Kindest thing anyone has done for Kat

How to Operate: Lessons in Brand, Distribution, and Leadership

Introduction

Patrick
My guest today is Kat Cole, the COO and president of North America for Focus Brands, which owns famous companies like Cinnabon, Carvel, Jamba, and more. Kat’s story and career trajectory are remarkable, as are the lessons she’s picked up along the way which she shares with us all in this conversation. We discuss negotiation, distribution, brand building, brand extension strategies, and leadership. I always enjoy have a true operator on the show, so I was very excited to discover Kat and her thinking. Please enjoy this great conversation.

Call to Prayer

Patrick
So, Kat, the moment I heard you appear on my friend, Pomp's podcast, I knew I would love to record a conversation with you. It was one of my favorite that I've heard this year. And so, my goal will be to make this complimentary to that one. I encourage everyone to go listen to that one before this one. We'll cover maybe some similar ground, but try to make it really fresh. In order to kick that off, I would love you to begin if you could by sharing this story that I found about you in Egypt around a call to prayer that you heard.

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